FAQs

Are your serums safe for sensitive skin?

Yes. Our formulas are designed to be gentle, non-irritating, and suitable for sensitive skin types.
If you have very reactive skin, we recommend performing a patch test before full application.


How long until I see results?

Many customers notice an improvement in hydration and smoothness within 1–2 weeks.
More visible changes in clarity, tone, and texture typically appear after 3–6 weeks of consistent use.


Can I combine your serums?

Absolutely — piani. serums are designed to layer well.

A simple routine looks like this:

  1. Cleanser

  2. Hyaluronic or Hydration Serum

  3. Niacinamide Serum

  4. Moisturizer

  5. SPF (morning only)


Do you ship internationally?

Currently, we ship within the United States only.


Do you test on animals?

Never. piani. is cruelty-free and formulated with clean, vegan ingredients.


Can I return a product?

Yes. Please refer to our Shipping & Returns page for full details.


What makes piani. Skincare different?

piani. focuses on clean, clinical, high-performance serums designed to deliver visible results with simple routines.

Our formulas include:

  • Dermatologist-inspired active ingredients

  • Clean, irritation-conscious formulations

  • No parabens, sulfates, or harsh chemicals

  • Vegan and cruelty-free ingredients

  • Made in North America

piani. is built on the belief that skincare should be effective, uncomplicated, and gentle — giving your skin what it needs without overwhelming routines.